This Privacy Policy is crafted to elucidate how "Know How Coaching" and its affiliates, collectively referred to as "KHC Online Education," gather, handle, retain, and distribute personal data pertaining to our Users. It further delineates the extent of control Users wield over how KHC Online Education amasses and processes their information. The term "User" encompasses students, tutors, or any individuals or entities engaging with, accessing, or contributing content to the Service as delineated below.
The furnishing of personal data is entirely voluntary, and your utilization of the Service subsequent to the effective date of this document signifies your acceptance of this Privacy Policy. If you do not concur with the terms and conditions presented herein, please refrain from using the Service.
This Privacy Policy exclusively pertains to the personal information we collect via the website www.khconlineeducation.com ("Site"), email, telephone, electronic devices, and other interactive services, collectively referred to as "the Service."
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:
Demographic and other personally identifiable information (such as your Name, Profile Picture and Phone Number) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting messages, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Application. Your name, profile picture, phone number & other basic details will be shown in the Admin App.
Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including liking, re- blogging, or replying to a post, as well as other interactions with the Application and other users via server log files.
The Application may access your Device Contact List with your consent which allows you to select a contact to start a chat with. App never uploads contacts list to App Cloud Server/ Or Any other server without User Consent. Know how the contact list is utilised in this app.
Since this is a Chat Application where finding a peer to chat & call with is a must. As a result Contact Permission is required to use the app. Each users register in cloud database has PhoneNumber as their unique identifier. For Example: User A with Phone Number +1-1234567890 having N number of contacts [John:+1-1231231231, Sarah:+1-1231231232, Donald: +1-1231231233, ………. Upto N] saved in his device. When he login to this App, the App would like to only read (NOT SAVE/UPLOAD) the Contact list having N number of Contacts in order to Show the current logged user (User A) if any other User in the Contact list is also using the app and is available as friend suggestion. In order to show friends from Contacts list, The App first read (NOT SAVE/UPLOAD) the Contact list, then execute function in loop for N number of Contacts, send a GET (NOT PUT/INSERT) request command to database for each user number, if request return a result that means user is registered user and available as a Friend to Chat and Calls with, if request does not return a result that means contact number is not a registered user and Invite button appears.
When User A during any conversation with User B In the Chatroom, If User A would like to share any contact from his device contact list, he can share that particular contact with User B with his own consent. In this process, the Contact information is sent from User A to User B as an Encrypted text message and is NOT SHARED / SAVED to any other database/server.
If User A is using the Web version of this App and would like to See Friends Suggestions, he can SYNC his mobile device Contact list (With his own CONSENT) from the Mobile App> Contacts Page > Sync Contacts to Web. In this process, The whole Contact list for this user is UPLOADED (With his own CONSENT) as Single Encrypted Text String that is stored in the Cloud database under user profile > syncedContacts. Only User A from the Web app can decrypt the string and read the contacts in order to see the friends suggestion. Nobody else can decrypt the contacts. He can anytime delete the Synced Contacts from the Web App.
The application needs Audio & Video recording permissions to render Audio & Video Calls services within the Application. Audio & Video services are only active during Video & Voice calling feature being used in the App. Audio recording is also used for sending voice messages in chat.
The App may request access or permission to gallery & mobile storage to pick or save media data from your device upon your request.
The App may request access or permission to files & documents to select or save media data from your device upon your request.
The App may request access or permission to and track location-based information from your mobile device to send your location to the peer upon your request while chatting, if you wish to share your location with the peer.
The App may request access or permission to certain features from your mobile device including storage, contacts, gallery, camera, microphone, Bluetooth, etc. If you wish to change access or permissions, you may do so in your device’s settings.
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
The App may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users.
We may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
We may share your information with our business partners to offer you certain products, services or promotions.
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honour commitments we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
You may at any time review or change the information in your account or terminate your account by:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Abuse, Trademark, And Other Intellectual Property Infringement are Intolerable. To report claims of abusive content, trademark, or other intellectual property infringement, please click on “Report” in the Chat Room to send the report to us. We may take action with respect to your account, including disabling or suspending your account, if you clearly, seriously or repeatedly infringement of abusive content or where we are required to do so for legal reasons. Disabling or suspending your account will be in accordance.
Browsing the site sans creating an account necessitates no obligation on your part. However, non-identifiable information about your browser and device (e.g., IP address, browser version) is collected, unlinked to any identifiable entity until you create an account.
Creating an account mandates the provision of certain personal data to enable us to furnish the Service. This includes registration information for User accounts, profile particulars such as city, state, educational background, and tutoring subjects, uploaded content (e.g., photographs, worksheets, lessons), lesson recordings (with consent), and communication-related data.
Additional data may be gathered, encompassing documentation of tutoring sessions, payment information, school details, teacher feedback (with parental consent), and content uploaded for transmission or public display.
Your date of birth and address may be collected for taxation and background checks. Moreover, bank account information is collected for payment facilitation.
We also automatically gather supplementary personal information when using the Service, encompassing browser type, access time, viewed pages, IP address, and geolocation if enabled. Information about the device used for Service access, such as the operating system, unique identifiers, and mobile network details, is also collected. These insights are employed to enhance the User experience on the Service, and aggregated User statistics may be shared with third parties.
KHC Online Education may employ your personal information for diverse purposes, including account creation, facilitating the Service, transaction processing, authentication, communication concerning the Service, security, privacy, administrative matters, contest and sweepstakes handling, personalization, targeted advertisements, and system administration and troubleshooting.
Your personal data is not sold. To ensure the Site's functionality, specific personal information may be shared with other Users and service providers as elaborated in this section.
Information shared on your member profile and through user-generated content (e.g., tutor bios, educational backgrounds, photos, reviews, comments) can be seen and shared by other Service Users. Thus, it is advisable to exercise discretion in sharing such information.
Minimal personal information is shared between tutors and students to facilitate tutoring sessions. This includes first names, last initials, cities, photos, and tutoring service details. Teacher feedback on a student is transmitted upon request.
If you utilize our referral service to introduce the Service to a friend, we may request your friend's email address to send them invitations. This data is retained for promotional purposes as part of our referral program, with options for removal.
Third parties, such as Facebook, may employ cookies and related technologies to collect and utilize information from our Site and apps for measurement and targeted advertising. Users can manage their cookie settings and opt out of certain tracking mechanisms.
In cases of bankruptcy, mergers, acquisitions, or asset sales, personal data may be transferred to a new entity, with this Privacy Policy applying to the transferred data.
KHC Online Education may disclose or utilize personal data if reasonably necessary to comply with legal obligations, protect safety, uphold platform integrity, combat spam, address fraud, or safeguard rights and property.
We use industry-standard encryption during data collection and transmission. Sensitive data is encrypted in our database, with additional security measures like firewalls and hardware monitoring. Nonetheless, we cannot guarantee absolute data security, and Users accept this risk when using the Service.
Users with accounts can access, amend, delete, or modify personal data through their account settings. Subscription emails can be unsubscribed, though administrative emails will persist for users of the Service.
Users can prevent location information sharing via device settings, but this may affect the Service's full feature set.
Cookie settings can be adjusted through browser preferences. Deleting or rejecting cookies may affect some Service features.
The Service does not currently support Do Not Track requests.
You retain the right to request the deletion of your personal information, subject to legal limitations. Some data may be retained as required by law or for transaction processing, account-related matters, and system maintenance.
Users are protected against discrimination for exercising their rights listed in this Privacy Policy.
We strive to respond to access or deletion requests within 45 days. If more time is needed, we will provide a written explanation.
The Service is not intended for use by children under 13, and we do not knowingly collect information from such children. Parents or guardians with concerns about information provided by minors should contact us to have it removed.
KHC Online Education retains the right to modify this Privacy Policy. Any changes will be posted with a new effective date. Active Users are encouraged to review the Privacy Policy periodically.
The Site is hosted in India and governed by Indian law. Users outside India should be aware that their information may be processed in India, subject to local data protection laws.
Questions should be directed to admin@khconlineeducation.com